Logistics and service capacity

With a total area of 27,000 m2, the group’s logistics centre features the most advanced technology in stock and order management, enabling picking and packing operations to be as fast and efficient as possible.

A large part of the group’s logistics capacity is based on the operation of its automated warehouse, also located in the logistics centre. This warehouse, which has a large capacity and high management speed, gives the centre excellent service responsiveness, with a maximum order management volume that makes it possible to maintain outstanding service ratios. This also allows the main western markets to be serviced directly from this centre.

In addition to the high service capacity of the corporate logistics centre, there are also various group subsidiaries with their own buffer warehouses that give them the benefit of proximity to their markets. The subsidiaries in China, Poland, the UK, Canada and the US have their own stock that allows them to provide rapid, flexible service to their local markets.

The group’s significant investment both in stock and logistics facilities clearly illustrates just how important customer service is to RUBI.